Investor Relations:

Corporate Governance

TeleTech recognizes the importance of strong corporate governance as a way to achieve industry leadership and to implement the appropriate balance between the objectives and priorities of our stockholders and our other important stakeholders – our valued clients and communities where we work.

TeleTech Board of Directors adopted these Corporate Governance Guidelines, which together with TeleTech Restated Certificate of Incorporation, our company Bylaws and charters of the Board’s committees, provide a framework for how TeleTech is governed.

These Guidelines are subject to annual review by the Nominating and Governance Committee of the Board to determine whether they continue to advance the best interests of TeleTech, our stockholders, our other stakeholders, and whether they comply with relevant laws that regulate TeleTech’s business.

How TeleTech is Governed

How TeleTech Does Business

Contact the board of directors or any individual director
Board of Directors
c/o Corporate Secretary
TeleTech Holdings, Inc.
9197 South Peoria Street
Englewood, CO 80112

Procedure for reporting a concern to the company
TeleTech provides constituents a process to report concerns about company financial, accounting, or auditing matters for analysis and action by the audit committee of the board of directors.

Reports can be made by contacting www.teletechwehearyou.com or by calling
+1.800.461.9330 in the U.S.. Reports outside of the U.S. can be made by contacting www.teletechwehearyou.com.